Dennis Z.13 Apr 2023Updated 14 Sep 2026Security & Backup2 min read

Complete Guide: Restoring Full Website Backups in cPanel Using JetBackup5

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Regular website backups are critical for protecting your data and ensuring quick recovery if something goes wrong. At HostAfrica, we take the hassle out of manual backups by automatically creating daily and monthly backups of your hosting account. Thanks to JetBackup5 and our secure cloud storage, you can restore your website with just a few clicks—fast and effortlessly.

Note: We now use Acronis Backups, but the restoration process remains the same.

How to restore a full account backup.

Firstly, login to your cPanel account. Go to > File > Jetbackup5.

Next it will take you to the JetBackup5 Dashboard within the cPanel where you'll see things like, total disk usage, number of backups, download or restore backup options etc.

Here jetbackup provides you with several options, you can choose to restore or download a full account backup, Home Directory backup, cron jobs, database backup, database user, DNS zones, SSL certificates, email accounts and FTP account backups.

But since we want to restore a full account backup lets go ahead with the full account backup option.

To do this, just click on full backups and a new screen with appear with all the number of daily backups, size and date created, to restore a backup click on the one you wish to restore.

Lets Say we want to restore the most recent backup here which is 14 Dec 2022 12

AM, just click on it and a option will appear below the backups, (Restore, download and clear selection). for this we'll select restore since we want to restore a backup of our website.

Another screen will pop giving you options to exclude some items from the action, but since we want a full account restore we'll ignore it and proceed with the process of restoring the backup.

To proceed, just click on restore selected items and in some seconds the process should begin you can check the Queue to see the list of jobs.

If your hosting provider doesn't offer you free website backups then maybe its time you switch to us to enjoy this and many other benefits.

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Dennis Z.

The Author

Dennis is a web hosting professional and the former CEO of Naijawebhost. He writes for HostAfrica on hosting, servers, and helping African businesses establish a reliable online presence. His articles draw on hands-on experience running a hosting operation, with a focus on practical, straightforward guidance.